CONFLICT DE-ESCALATION

REDUCING CONFLICTS IN HEALTHCARE

The AI-Driven Conflict De-escalation Specialists

Nathan & Co.

The AI-Driven Avatars for Conflict De-escalation

Prepare for real-world conflict resolution with Nathan and other interactive AI agents. Short, intensive workouts boost your skills to de-escalate tensions and improve patient care.

Nathan & Co.’s avatars are highly responsive and contextually aware, designed to simulate realistic healthcare conflicts and dynamic conversations—whether handling difficult patients or resolving interpersonal disputes among healthcare staff. With a strong focus on emotional intelligence, communication, and soft skills, the e-REAL avatars go beyond medical expertise to prepare healthcare professionals for sensitive interactions. Offering adaptable scenarios that mirror real-world complexities, Nathan & Co. delivers a psychologically driven conflict resolution model that stands out from the competition, making it the perfect solution for mastering delicate, patient-facing situations.

The feedback is designed to meet a specific rubric and boost readiness!

Our AI-driven solution for conflict management in healthcare is designed to be adaptable, allowing users to apply structured communication models like SPIKE, DESC, COIN, or Nonviolent Communication (NVC) based on their specific needs. As an additional reference, we integrate principles from Harvard's Program on Negotiation.

The e-REAL’s adaptive platform is your ultimate solution for immersive, customizable extended reality (XR) training boosted by generative artificial intelligence (AI). With context-aware avatars, emotion recognition, and immediate feedback, we guarantee accelerated learning — giving learners years of experience in a fraction of the time.

Tailored Learning Paths, Scalable and Flexible: Customize training to meet specific needs and areas for growth.

Integration Ready: Seamlessly integrate with your existing Learning Management Systems (LMS) for smooth implementation.

Cutting-Edge Technology: Our avatars utilize the latest AI advancements for natural, intuitive, and highly responsive interactions.

Flexible Pricing: Competitive pricing with tiered options to suit different needs.

Personalized Training: You can create personalized development plans.

Improved Foreign Language Proficiency: Conversational practice may happen in multiple languages, helping learners improve their language skills through real-life scenarios.

Kevin O'Connor and its Avatar: The White House Physician and Faculty from the GW School of Medicine and Health Sciences in Washington, DC (USA).

Vanessa: An intelligent conversational avatar performing as the wife of an injured person during an emergency situation within an e-REAL immersive room for medical simulation

Use case: Improving leadership and reducing turnover

Use case: Addressing interprofessional conflict among healthcare teams

Use case: Resolving internal conflict in a healthcare facility

Diverse and inclusive avatars designed on behalf of several healthcare clients

Customizable Scenarios

Our AI-driven avatars adapt to various clinical situations, offering unparalleled flexibility. Whether simulating acute emergencies or routine primary care, these avatars can mimic a wide range of patient conditions and reactions, providing learners with tailored, real-world practice.

Build Confidence Through Practice

Gain the confidence needed to excel in real-life patient interactions. By engaging with our avatars, learners reduce anxiety and enhance their performance, ensuring they are fully prepared for the challenges of modern healthcare.

All our training programs are fully compliant with U.S.accreditation standards, including those set by ACGME, ACCME, ANCC,LCME, CME, and TJC.

Internationally, our programs meet the requirements of recognized accrediting bodies such as the Royal College of Physicians and Surgeons of Canada (RCPSC), the General Medical Council (GMC) in the UK, and the European Accreditation Council for Continuing Medical Education (EACCME), ensuring a high standard of quality and consistency across global markets. Additionally, our programs are aligned with accreditation standards in the APAC region, including compliance with the SingaporeMedical Council (SMC), the Australian Medical Council (AMC), the Australian Health Practitioner Regulation Agency (AHPRA), and the Medical Council of New Zealand (MCNZ). This ensures that our solutions are recognized and meet the rigorous educational and professional development requirements across the Asia-Pacific region.